Welcome to the second article of the complete ITIL Foundation tutorial series. Today we are going to provide details on ITIL Certification levels, put some lights on ITIL Certification benefits, and how the achievement of ITIL certification helps in career advancement.
ITIL Certification Levels:
The ITIL certification levels are meant to provide a modular approach to the framework to gain the competency level. As of the year 2018, ITIL V3 comprises of 5 certification levels focusing on different aspects & specialty of ITIL best practice.
Those certification levels are as follows:
Foundation Level: it's the entry level of Qualification that offers a general awareness of all elements, terminologies, and concepts demonstrated within the ITIL service lifecycle. Ideally, there is no specific prerequisite for taking this exam.
Practitioner Level: Once you complete the foundation level and attain the specified credits you're eligible to attend successive stage within the ITIL certification levels. Practitioner level focuses on continuous service improvement and improves efficiency, productivity, and the collaborations between ITSM and the wider business. This level of certification can be taken any time after foundation exam. And this level is NOT a prerequisite for next levels of certification.
Intermediate Level: To enter into the Intermediate level, you need to complete the foundation certification level. Also, you need to attend formal training run by one of the AXELOS Accredited Training Organization. Intermediate level qualification features a standard structure with every module providing a special specialize in IT Service Management. The ITIL Intermediate certifications are divided into two categories – Service Lifecycle and Service Capability, which are further divided into multiple individual modules.
Expert Level: Once you complete all the above ITIL certification levels (Except Practitioner which is optional but recommended), you'll reach the foremost crucial part of ITIL certification i.e. Expert Level. It’s aimed at those who have an interest in demonstrating knowledge of the ITIL framework in its entirety. Once you achieve a range of ITIL certification, then you'll receive the expert level certificate.
Master Level: To achieve the ITIL Master qualification, you must be able to explain and justify how you have personally applied a range of principles, methods, and techniques from ITIL to achieve desired business outcomes in one or more practical assignments. So in order to qualify for the Master level, you have to have extensive practical hands-on experience in implementing ITIL framework.
By finishing every level of certifications, you'll be able to gain credits that are helpful to move towards the high certification level. To advance in the certification level a candidate must have earned a minimum number of credits from previous certification level.
The below figure will illustrate the certification levels & the credits you get/required at every level to achieve ITIL Master Level Certification::
ITIL Certification Benefits:
As a professional, achieving the ITIL certification can open a new door of opportunities. There are numerous direct and indirect benefits of ITIL certification that can't be accommodated in a single article, hence we decided to list some most important ITIL certification benefits.
Below list some of the most important benefits of ITIL certification:
- Professionals would learn a systematic and professionally valued approach to best practice methodology.
- Increases the ability of a professional to identify, plan and support the IT services for a business, resulting in enhanced productivity, efficiency and effectiveness.
- Provides knowledge and helps a professional to focus on customer requirement & to provide better user experience, without spending a lot of time on technological issues
- Help to improve employment prospects with good package.
- It teaches you the best practices on how to increase the business productivity effectively & efficiently.
- Helps professionals to identify and focus on highest high priority activities to add value to the organization
How ITIL Certification Helps in Career Advancement:
As organizations started to understand the effectiveness of ITIL management, the need for ITIL professionals are growing. A large number of organizations have already adopted the common framework and methodologies of ITIL.
As organizations realize that ITIL best practices are very useful to manage the business effectively. Therefore to implement this they recruit efficient ITIL certified professionals. For this reason, at present days ITIL certified professionals are in high demand in several industries including healthcare, higher education, aviation, and much more.
ITIL Foundation certificate provides an indicator to a potential employer that the certified individual has gained a level of knowledge about ITIL and IT service management (ITSM). In this scenario, the ITIL credential on your resume is a big bonus.
ITIL Certification also helps to improve your financial standing and career objectives; it also gives in‐depth knowledge of IT infrastructure. There is a huge demand for ITIL jobs in the market with good package. Thousands of companies and industries worldwide have adopted ITIL.
Some of them are:
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