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ITIL Framework

What are Configuration Item (CI), CMDB, CMS and DML? | ITIL ITSM

Last updated on May 4, 2019May 4, 2019 by Ayan Brahmachary | 5 Comments

Understanding Service Asset, CI, CMDB, CMS, DML in ITIL: Before Learning about the ITIL Service Asset and Configuration Management (SACM) process of IT Service Management […]

ITIL Change Evaluation | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Change Evaluation Process. Here in this chapter, you will learn about the Definition, Scope, Objective, Purpose, Roles, and Sub-Process […]

ITIL Transition Planning and Support | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Transition Planning and Support Process (ITIL TPS). This process is also known as ITIL Project Management. Here in […]

ITIL Service Transition Processes Explained | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Service Transition Processes. Here in this chapter, you will learn the Definition, Objective, Activities, Goals, and main processes […]

ITIL Architecture Management | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Architecture Management Process (Also Known as ITIL Enterprise Architecture Management). In this chapter, you will learn the Definition, […]

ITIL Compliance Management | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Compliance Management Process. In this chapter, you will learn the Definition, Scope, Objective, Roles, and Activities of Compliance […]

ITIL Risk Management | ITIL Foundation | ITSM

Last updated on May 4, 2019May 4, 2019 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Risk Management Process. Here, you will learn what is a Risk in ITIL? What is ITIL Risk Register? […]

ITIL Supplier Management | ITIL Foundation | ITSM

Last updated on February 25, 2018February 25, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we are going to discuss the ITIL Supplier Management Process (Formerly known as ITIL Contract Management). In this chapter, you will learn about […]

ITIL Information Security Management | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we are going to discuss the ITIL Information Security Management Process (ITIL ISM). This process is the foundation of ITIL Security Management Procedure. In […]

ITIL IT Service Continuity Management | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL IT Service Continuity Management Process (ITIL ITSCM). In this chapter, you will learn about the Definition, Scope, Objective, […]

ITIL Availability Management | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Availability Management Process. In this article, you will learn about the definition, objective, scope, component, activities, and sub-process […]

ITIL Capacity Management | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Capacity Management Process. In this chapter, you will learn the Definition, Objective, Steps, Procedure, Roles, and Sub-Process of […]

ITIL Service Catalogue Management | ITIL Foundation | ITSM

Last updated on March 4, 2018March 4, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Service Catalogue Management Process. Here in this chapter, you would learn What is ITIL Service Catalogue? - the Definition, […]

ITIL Design Coordination | ITIL Foundation | ITSM

Last updated on February 18, 2018February 18, 2018 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss the ITIL Design Coordination Process. Here in this chapter, you would learn the definition, objective, activities, roles, and sub-process of […]

ITIL Service Design Processes Explained | ITIL Foundation | ITSM

Last updated on May 4, 2019May 4, 2019 by Ayan Brahmachary | No Comments

In this tutorial, we will discuss ITIL Service Design Process module. Here, in this chapter, You will learn the definition, best practices, objective, activities, roles, and […]

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